Customer Service Representative(客戶服務(wù)代表)

公司名稱： 花旗銀行（中國）有限公司

公司性質(zhì)： 外商獨(dú)資

公司規(guī)模： 1000-9999人

公司行業(yè)： 金融/銀行/投資/基金/證券/期貨

工作經(jīng)驗(yàn)： 1-2年

發(fā)布日期： 2013-01-04

最低學(xué)歷： 大專

管理經(jīng)驗(yàn)： 否

工作性質(zhì)： 全職

招聘人數(shù)： 若干

職位類別： 銀行

工作地點(diǎn)： 杭州

職位描述

RESPONSIBILITIES：

To provide highest level of services to customers and answer their enquiries such as product inquiries, account opening/maintenance, financial transactions and etc

To address customer needs and refer sales opportunities to appropriate sales specialist

To support sales and operation team on banking related activities

To perform branch administrative tasks and maintain pleasant branch environment

To perform tasks requested by supervisor or branch manager

KEY REQUIREMENTS

University graduate with 1-2 years' work experience in sales or finance and customer service field

Excellent interpersonal and communication skills

Sales and service oriented, passionate and initiative

Fluent in both oral and written English

Excellent PC skills, especially in Word, Excel etc.

更多信息請查看銀行招聘網(wǎng)